Channel Futures is part of the Knowledge & Networking Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Research Library

The top resource for free research, white papers, reports, case studies, magazines, and eBooks.

Share Your Content with Us
on TradePub.com for readers like you. LEARN MORE
Equinix Increases IT and Employee Productivity with ServiceNow Cloud-Based IT Service Automation Solution
Request Your Free White Paper Now:

"Equinix Increases IT and Employee Productivity with ServiceNow Cloud-Based IT Service Automation Solution"
Request

A global data center provider, Equinix Inc. offers network-neutral data center and interconnection services in 15 countries in the Americas, EMEA, and Asia/Pacific. Its services include co-location, traffic exchange, direct cloud access, and outsourced IT infrastructure solutions.

Despite operating globally, Equinix was still using a combination of six solutions for its IT service management (ITSM) efforts as recently as 2009, with each region using a different set of tools and processes. This product patchwork resulted in a lack of visibility when it came to incident management and an absence of common processes for change management.


Offered Free by: ServiceNow
See All Resources from: ServiceNow

Request

Recommended for Professionals Like You: