Channel Futures is part of the Knowledge & Networking Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Research Library

The top resource for free research, white papers, reports, case studies, magazines, and eBooks.

Share Your Content with Us
on for readers like you. LEARN MORE
Why ITIL® Is Important
Request Your Free White Paper Now:

"Why ITIL® Is Important"

This white paper describes ITIL at a high level and answers the question in a simple and straightforward manner.

This paper discusses several concepts and techniques that ITIL promotes, including ensuring accountability, defining and enforcing boundaries, and conducting consistent and predictable activities in order to produce consistent and predictable results. Furthermore, additional benefits that ITIL provides as discussed in this paper include the agility that comes from being able to quickly adapt to business needs and overall improved customer satisfaction. All of this is available without the organization having to invent it from scratch, which itself is another key benefit of adopting ITIL.

Offered Free by: Global Knowledge
See All Resources from: Global Knowledge


Recommended for Professionals Like You: