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"How to Continuously Improve the Employee Digital Experience"

Quality Management Principles Is a Critical Component of Successful Digital Experience Management

The technology landscape is constantly evolving which has historically led to dissatisfaction among employees who expect enterprise IT teams to keep up with the rapid pace of digital services and devices available to consumers. This can seem like a herculean task, but with the right tools and the right model, meeting employee expectations and keeping up with innovation is not as challenging as it once was. In the following pages, you’ll learn how to apply one of project management’s leading improvement models, the Deming Cycle, to continuously improve your employee digital experience.

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